Why and When to Use Multiple Workspaces

A single workspace is enough for most teams. You only need more than one when you want to keep data and access fully separate between groups of work. Because a workspace is a strict data boundary, members of one workspace cannot see anything in another.

Consultants and Agencies

Create one workspace per client. Each client’s surveys, idea banks, and panelist data stay completely isolated, so one client can never access another client’s data. Name each workspace after the client to keep them easy to tell apart in the workspace switcher.

Larger Companies with Multiple Products

If your company runs research across several products, you can either keep everything in one workspace or split it across workspaces.

A common split is one workspace per product management team, which limits who can see each team’s data. In large organizations, workspaces usually align with product lines or portfolios.

When You Don’t Need a Second Workspace

If it’s the same team working on the same research program, keep everything in one workspace. Surveys and idea banks already organize work within a workspace, so you don’t need a separate workspace just to group projects.

You usually don’t need separate workspaces to keep different audiences or methods apart, either. For example, you can run multiple idea banks in a single workspace — one for internal stakeholder research and another for public community feedback — all managed by the same team.

Working Across Workspaces

A single person can belong to several workspaces with a different role in each. Once you belong to more than one, a Switch option appears so you can move between them. See Managing workspaces for how to create, switch, and manage access.